Shipping & Delivery Policy

1. Order Processing

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

In case of high order volumes, processing may take longer than usual. Customers will be notified of any significant delays.

2. Shipping Coverage

We currently ship products across India. Delivery availability may vary depending on the customer’s location and courier service coverage.

For international shipping inquiries, please contact our support team before placing an order.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

We may offer free shipping on selected products, promotional offers, or orders above a specified value.

4. Estimated Delivery Time

Estimated delivery times are as follows:

• Metro Cities: 2–5 business days

• Other Cities and Towns: 4–8 business days

• Remote Locations: 5–12 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

5. Order Tracking

Once your order has been shipped, a tracking number and shipping details will be provided through email, SMS, or WhatsApp (where applicable).

Customers can use the provided tracking information to monitor the status of their shipment.

6. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:

• Natural disasters

• Extreme weather conditions

• Government restrictions

• Transportation disruptions

• Courier service issues

• Public holidays

We shall not be held responsible for delays caused by such circumstances.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If incorrect or incomplete information is provided, delivery may be delayed or unsuccessful. Additional shipping charges incurred due to incorrect information may be charged to the customer.

8. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery remains unsuccessful after repeated attempts, the package may be returned to us.

Any re-shipping charges for returned packages may be borne by the customer.

9. Damaged or Missing Packages

Customers should inspect their package upon delivery.

If a package appears damaged, tampered with, or if items are missing, customers should:

• Refuse delivery where possible.

• Take photographs of the package.

• Contact our customer support within 48 hours of delivery.

Claims reported after this period may not be eligible for resolution.

10. Order Status and Support

For any questions regarding shipping, delivery, or order status, customers may contact our support team through the contact information provided on our website.

We are committed to providing timely assistance and resolving delivery-related concerns as quickly as possible.

11. Policy Updates

We reserve the right to modify this Shipping & Delivery Policy at any time without prior notice.

Any updates will be posted on this page and become effective immediately upon publication.